Last updated: 26 Feb 2026
Thank you for shopping at de-cors.com. Each piece is thoughtfully created with care. Please read our policy carefully before making a purchase.
1. Customized / Made-to-Order Items
All customized or made-to-order jewelry pieces are specially created according to your specifications.
- No refunds will be provided for customized items.
- Exchange is allowed only if the item is defective, and must be reported within 10 days upon receiving the item.
To request an exchange:
- Contact us within 10 days of delivery.
- Provide clear photos of the defect.
- Item must be unused and in original condition.
We reserve the right to assess and determine whether the item qualifies as defective.
2. Digital Products (Video Tutorials, Downloads, etc.)
Due to the nature of digital products:
- No refunds
- No exchanges
- No cancellations once purchase is completed
All digital sales are final.
Please ensure you review product details carefully before purchasing.
3. Non-Defective Items
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection (unless agreed prior)
- Minor handmade variations (as each piece is individually crafted)
4. Shipping Costs
If an exchange for a defective item is approved:
- Customer may be responsible for return shipping costs unless otherwise stated.
5. Contact
For any concerns, please direct message us.